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Amid Covid 19, businesses must remind customers they exist

Amid Covid 19, businesses must remind customers they exist

by Bruce Cotterill | Jul 20, 2020 | Blog, Customer Experience, Leadership, Reflections

On the surface, there appear to be plenty of success stories in the aftermath of the Covid-19 lockdown. As a nation, we are back into the full swing of things at work, unlike many of our trading partners who are either continuing or returning to full or partial...
The graduates are alright – with some help

The graduates are alright – with some help

by Bruce Cotterill | Jul 6, 2020 | Blog, Leadership, People Management, Reflections

I often get asked to help some of our younger people. The call can come from a parent whom I know or from someone in business who recommends me as a person worth speaking to. Every now and then I get an approach from the young person themselves. As a result, I seem to...
Turning Scarcity into Business Advantage

Turning Scarcity into Business Advantage

by Bruce Cotterill | Jun 21, 2020 | Blog, Business, Leadership, Reflections

Somewhere in the distant fog of my memory is a dim recollection of the highlights of my high school years. Some memories stand out. Others less so. One piece of nostalgia that is easy to overlook was my attendance at Economics class. I was in what was then called the...
Could someone make a decision, and just do something?

Could someone make a decision, and just do something?

by Bruce Cotterill | Jun 8, 2020 | Blog, Business, General, Reflections

It’s been good to be out and about again. And I can’t help but observe the way people in business are going about things. I saw someone the other day who reminded me of the way things were done many years ago. It made me think. He was in a selling role in a retail...
Don’t bet on the death of the office just yet

Don’t bet on the death of the office just yet

by Bruce Cotterill | May 17, 2020 | Blog, People Management, Reflections

There seems to be plenty of commentary predicting the ‘death of the office’. This, of course, has come as a result of the new ‘work from home’ regime that has seen many of us remain busy and effective without having to go to work each day. We have been able to sit in...
Covid 19: Media, Tourism, and Small Businesses Need Us

Covid 19: Media, Tourism, and Small Businesses Need Us

by Bruce Cotterill | Apr 28, 2020 | Blog, Reflections

In a few days time we will have crawled out of the darkness of lockdown and we’ll begin to understand what life at level three looks and feels like. There is no question that we have done a good job of minimising the potential damage to our population and our health...
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Recent Posts

  • Small business paying the price of the coronavirus fight
  • Thanks for keeping us in the fight
  • Amid Covid 19, businesses must remind customers they exist
  • The graduates are alright – with some help
  • Turning Scarcity into Business Advantage

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