by Bruce Cotterill | Jan 13, 2019 | Leadership
I love a challenge. That’s one reason why for the past 30 years I’ve taken on CEO roles that many would avoid. Thankfully, in all situations we’ve been able to achieve remarkable results as a team. I attribute a lot of this success to “planning”, and the opportunities...
by Bruce Cotterill | Dec 10, 2018 | Leadership
The Best Leaders Don’t Shout The best leaders don’t shout, but they do communicate. The best leaders don’t stand above their people, but alongside them. The best leaders don’t make waves, but they make ripples throughout the organisation. The best leaders don’t...
by Bruce Cotterill | Nov 6, 2018 | Leadership
Is The Next Financial Crisis On It’s Way? The world’s sharemarkets have had a bumpy month. Australia’s housing market is under price pressure and the word is that the same tensions might come here. Europe’s economic strength is again being...
by Bruce Cotterill | Aug 13, 2018 | Leadership
The character of an organisation will usually reflect the character of the person or people leading it. Fletcher Building is no exception. I never met the recently departed CEO, but a lot of people I know did. From my vantage point, particularly as a supplier to the...
by Bruce Cotterill | Jul 23, 2018 | Customer Experience, Leadership, People Management
Have you ever noticed how Air New Zealand, once we’re all crammed into the cabin and ready to go, takes great delight in telling us about the various awards they’ve won recently? But business is about outcomes, not awards. I refer to this because I find...
by Bruce Cotterill | May 6, 2018 | Leadership, People Management
It is the biggest and busiest week of your life. The week when your first child is born. Twenty years ago I had that moment, except that my busiest week happened threefold. Firstly we finished the renovations on the house just in time for baby to arrive. Secondly, my...
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